Link PagesFeedback questions that people finish
Every extra question loses people. Five good questions beat fifteen tired ones.
Keep it to five
People will answer about five questions in two minutes on a phone. Pick three ratings, one yes-or-no and one open question. The ratings give you numbers to compare month to month; the open question tells you why.
Ask about one thing at a time
"How were the food and service?" cannot be answered with one number. Ask about each separately. Name the thing in plain words.
The question that matters
"Would you come again?" or "Would you recommend us to a friend?" is the best single measure of whether you are doing something right. Add "What should we do better?" and read every answer.
Ratings from 1 to 5
A scale of five is quick on a phone. Say what the ends mean: 1 is poor and 5 is excellent. Do not mix directions in one form.
Examples
How was the food? (1 poor to 5 excellent)
Would you come again? Yes, Maybe, No
What is one thing we could do better?
After you collect answers
Put the numbers in a sheet and look at the average and the lowest score. Answer unhappy customers the same day. Tell regular customers when something changed because of their words.
Do not game it
Do not offer rewards only for good scores and do not hide the form from unhappy people. If you ask for public reviews, ask everyone, and never write your own: platforms and some laws forbid it. The form builder makes the link; answers come to your WhatsApp.
Common questions
Where do I put the link?
On the bill, at the counter, in a thank-you message after a visit, or on a small printed card. Any place where the customer is already holding a phone.
Are answers stored somewhere?
No. Each answer is sent as a WhatsApp message to your number. Keep the useful ones in your own notes.
Keep going
Everything a visitor types is packed into the link and nothing is stored by us; answers and replies go to the sender's WhatsApp. The UPI link opens a UPI app with the amount filled in and has not been tested with every app. Example names, prices and dates are made up. No tax, advertising or legal rule is stated: check them where you live. Checked 14 November 2026.