Booking page for small clinics (scheduling only)

What to put in the form, and what to watch for, if you run this kind of business.

Setting up the page

A clinic can use the booking page only to let people ask for a time. Do not ask or send health details in the request: the form only asks for a name, a phone number and a short note, and the note should never hold symptoms or reports.

An example setup (made-up services and prices)

Service	Minutes	Price
New patient visit	20	300
Follow-up visit	15	200

Open days: Mon, Tue, Wed, Thu, Fri, Sat. Hours: 10:00 to 13:00. A booking can start every 15 minutes, with a gap of 0 minutes after each. Start from this setup

What goes wrong, and how to handle it

Doctors run late and emergencies break any schedule, so treat the time as an approximate turn and tell patients to expect a short wait. Emergencies must go by phone, not through this page.

No-shows

A reminder message the evening before reduces empty slots. Keep a few slots free each day for people who must come the same day.

One more thing

Write "For emergencies call us or go to a hospital" in the business note. Nothing here replaces medical advice or a records system.

Read how the booking link works for the limits, and booking messages for words to send.

Common questions

Is it all right to take bookings for a clinic this way?

It is fine for scheduling a visit. Do not collect health details, keep patient records in a proper system and follow the privacy and medical rules where you practise.

Can patients cancel?

They can message you. The page cannot cancel for them, so reply to the message and update the link if needed.

Keep going

A booking link holds only what the business typed; customer names and numbers go only into the WhatsApp message to the business and never to us. It is not a live calendar: the business confirms each request. Example services, times and prices are made up. Hindi and Punjabi texts were written by us and not read by a native speaker. Checked 14 November 2026.