Business RegistersA daily routine for a tiffin or subscription service
Reliable timing is what customers pay for. A routine keeps you on time and the money coming.
The evening before
- Check the plans in the book: who is running tomorrow, who has ended.
- Count meals and buy what you need.
- Make the delivery list in the order of the route, with the address and any note such as "no onion".
The morning
- Cook and pack, labelling each box.
- Deliver in route order and keep a tick list.
- Take notes of complaints and requests.
Once a week
- Look at plans ending in the next 7 days and send the renewal message.
- Look at unpaid balances and send a reminder.
- Review the menu for the next week, and share it.
Hello [name], your plan ends on [date]. Shall I continue it for the next period? Please reply and I will keep your slot.
Handling complaints
Reply the same day, say sorry for the problem and say what you will do. A free replacement or a day added to the plan costs little and keeps the customer. Note the complaint, since repeated ones show a real problem such as late delivery.
Safety
Food rules, licensing and hygiene requirements differ by place. Ask the food authority where you live before you start and keep your kitchen and your containers clean.
Common questions
How do I deal with customers who skip days often?
Say in the plan how many skips are allowed and add the days to the end. If it keeps happening, offer a smaller plan.
Should I stop deliveries if payment is late?
Many do after a reminder. Say it in the rules at the start.
Keep going
- Tiffin and subscription bookOpen the register
- All guidesMore for small businesses
- Data safetyWhere records are kept
The registers keep their data in your own browser and send nothing to us. Names, numbers and prices in the examples are made up. No law, tax or fee is stated here: check local rules where they matter. Checked 14 November 2026.